Terms of service

Terms of service


Welcome to the wonderful universe of Reserol .

By placing an order on reserol.com, you agree to the currently published terms and conditions stated below and certify that the information you provide about yourself is correct. The terms we, our, our and us below refer to Reserol.


COMPANY INFORMATION

The content of this webshop are provided, updated and managed by the following company: 

Valley Beauty Brands AB
Sveavägen 53, 6 tr
SE-113 59 Stockholm
SWEDEN

Org.nr: 556933-4849

E-postadress:
info@reserol.com

CONDITIONS

  • In order to make a purchase on reserol.com, you must be over 18 years of age. If you are under the age of 18, according to the Parental Code, the guardian's consent is required. 
  • Reserol can cancel an order if it is not possible for us to deliver the ordered product. Should such a situation arise, you will receive information about it via e-mail, and that any payment or reservation of means of payment will be returned/cancelled. 
  • Reserol only sells to consumers/private individuals and reserves the right to stop and cancel orders if there is reason to suspect that the purchase was made with the aim of marketing or reselling the products within the framework of a business activity. 

PRICES & PAYMENTS

  • Each item is listed with a price including VAT. In the Checkout you can see the total price including VAT, any fees and deducted discounts.
  • Ordering and paying via Reserol is safe and easy. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna. 
  • Each completed and confirmed order automatically generates an order confirmation email. The most common reason why an order confirmation is not received is because of an incorrect email address has been stated or that the order confirmation was automatically sorted in the Junk mail folder. 
  1. Klarna Pay Later (Please note! Not available at the moment)
  2. Klarna Slice it (Please note! Not available at the moment)
  3. Klarna Pay now 
  4. Shop Pay
  5. ApplePay
  6. GooglePay 
  1. Pay Later: When you choose to pay by invoice, Klarna offers you the option to pay 30 days after Reserol has sent the goods for delivery. Should something go wrong, you are covered by Klarna's buyer protection. For questions regarding invoice payment, please contact Klarna. You can find the complete terms and conditions for the markets where this payment method is available here: Germany, Sweden, Denmark, Finland, Austriaand the Netherlands. (Please note! Not available at the moment)
  2. Slice It: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here: Germany, Sweden, Denmark, Finland, Austriaand the Netherlands. (Please note! Not available at the moment)
  3. Pay Now: You choose to pay quickly and securely by bank transfer or card payment (Visa and Mastercard) directly at the Cashier. Verification with BankID is required for direct payment. Debiting approx. 2 banking days after order processed. Should something go wrong, you are covered by Klarna's buyer protection. (Accepted cards are Visa, MasterCard, American Express and Maestro.)

NOTE! Klarna Pay Now is available only to customers in Austria, Denmark, Finland, Germany, Netherlands and Sweden 

  1. Shop Pay: Shop Pay is a checkout provided by Shopify, that allows the customer to save email address, credit card number, shipping address and billing information, for faster checkout. 
  2. ApplePay: When using Safari on iPhone, iPad and Mac, check out quickly, easily and securely with Apple Pay. When using Apple Pay, you don't need to manually enter your credit card information or shipping address. Click the Apple Pay button and scan your fingerprint, and Apple Pay will provide the information to the payment provider. 
  3. Google Pay: If you are logged in to your Google account, you can quickly, easily and securely check out with Google Pay. When using Google Pay, you don't need to manually enter your credit card information or shipping address. Click the Google Pay button and Google Pay will provide that information to the payment provider. 


      Please note! The payment methods Pay Later, Slice It and Pay Now are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.